Computer repair isn’t cheap—so D.C.’s Office of the Chief Technology Officer is lending its own technicians to help residents fix their devices for free. Marjorie Allen can’t imagine going about her ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...