Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

In the world of life insurance, guarantees have long reigned as the gold standard—products with lifetime guarantees, no-lapse provisions, and steady premiums have been the go-to for risk-averse ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Compare the best universal life insurance companies. We evaluated costs, coverage, customer satisfaction, and more.

Customer satisfaction is high among financial advisors, insurance agents and bankers for their life insurance and annuity partners Despite high levels of overall satisfaction, many financial ...

Americans are increasingly using life insurance as a financial planning tool, though many who say they need it haven’t bought it yet. Here we break down U.S. life insurance facts and statistics. More ...