Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

Salesforce Announces Huge AI Initiative and Calls It ‘Headless 360’

It’s also Salesforce’s newly announced initiative to mash agentic AI into every corner of its product. Welcome Salesforce Headless 360: No Browser Required! — Marc Benioff (@Benioff) April 17, 2026 ...
CMSWire

Twilio Launches Flex SDK, Salesforce Voice Integration to Unify CCaaS and CPaaS

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.
Visual Studio Magazine

.NET 11 Previews Focus on Nuts-and-Bolts Coding -- AI Not So Much

Remember when you had to really dig in concentrate and understand exactly how C# and other code worked at the most basic levels? Then you'll like Microsoft's early preview of .NET 11.
Business Insider

10 companies that have said they're doing AI-related layoffs

Companies like Snap and Salesforce said cuts were a result of AI. Snap shared plans to cut 16% of its global workforce, citing "rapid advancements" in the technology. In February, CEO Jack Dorsey ...