The AI adoption crisis is a human problem, not a tech one. 77% of employees abandoned enterprise AI tools last month, and ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

A collaborative effort by the FBI, local police and Indian authorities has shut down a huge scam call center operation in India that saw Americans lose nearly $50 million. The FBI Baltimore Field ...

A string of scares have shaken Sydney this week after several sharks were spotted swimming in popular tourist destinations across the city. Northern Beaches Council confirmed on Thursday evening that ...

Donald Trump aide and far-right activist Laura Loomer has claimed that the US President is considering blocking American companies from outsourcing IT work to India. The remarks come amid escalating ...

Macy’s is recalling about 4,600 Arch Studio tea kettles after reports the handle can detach when heated, posing a potential burn hazard. Federal regulators reannounced a recall of 429,000 Casely ...

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