Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...

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Salesforce is skipping raises for director-level and above employees this year, according to an internal memo. The company said it is increasing stock and bonus pools for its "highest performing ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...

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ServiceNow (NOW) stock trades around $106, with the company declaring Q1 revenue of $3.57B, up 21% year-over-year, and contracted remaining performance obligations growing 25% to $12.85B. Salesforce ...

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Anthropic released a new agentic capability today for its Claude models. The new functionality mimics the open-source Openclaw AI assistant, which enables an agent to take over a computer and execute ...