CPD accredited public sector news, comment & analysis for Civil Servants responsible for building, shaping and delivering ...

A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

We have the nominees for the 10th annual Black Reel TV Awards, with Ryan Coogler’s Disney+/Marvel drama Ironheart leading the ...

Banks typically hold on to more cash than required to avoid falling below the regulatory minimum. If sudden issues arise, a ...

Flavours reflect a diverse range of barrel types that veteran distiller Don Livermore has used throughout his career ...